We hold our crew to the highest industry standards. Every staff member is certified to administer CPR, AED, emergency oxygen, and first aid. They are all required to attend live emergency scenario training on our vessels on a regular basis, which has been praised by local Emergency Medical Service providers. We ensure drug-free vessels by requiring all boat crew to participate in our random drug testing program. Additionally, we conduct regular performance evaluations for each employee. These efforts are part of our commitment to you to make your experience with Big Island Divers as safe and enjoyable as it can possibly be. In addition, we require the following of our crew:
Each of our captains holds a valid Merchant Mariner Credential issued by the United States Coast Guard as a Master Of Self-Propelled Vessels (official US captain's license), has earned a Marine Radio Operator Permit, and has satisfied a TSA background check.
Each of our dive professionals holds current PADI membership and is in active teaching status through that industry-leading organization. Additionally, Big Island Divers regularly facilitates workshops and lectures covering a variety of ecologically relevant subjects to help develop our crew into experts on the local environment.
Our in-water guides are required to show an expertise with water activities and rescue abilities. There are a number of qualifications they can earn to satisfy this, including PADI Rescue Diver, Lifeguard, and Freediver certifications. All of our snorkel guides hold one or more of these certifications.
“I always go with BID, and have yet to be disappointed. This dive was by far the best yet… Mikey is always a fantastic and entertaining captain. We saw over 13 mantas this time dancing right in front of us and several times had to duck to avoid them running into us. Just magical.” - justintraveltheworld
“Big Island Divers is a Wonderful Dive Operation… A Big Thanks to Captain Nick W who found the Humpback Whales, Dolphins, Beaked Whales and Pilot Whales on our surface intervals… From the shop to the boat, the experience is great. Thanks for the Fun Dives!!!” - Kingcotts from Red Deer, Canada
“While travelling with my dive group in Kona, Hawaii, we did the Manta Ray Night Dive with Big Island Divers. It was amazing!!!... Our Captain was Chris, who is just hilarious and a super jolly dude… The dive itself was awesome. This dive is an absolute must when visiting Hawaii.” - waowyfish from Cascade Locks, Oregon
“My second experience with these folks. Great morning swim with dolphins and loads of tropical fish… Special shout out to captain Scott… These guys ROCK!” - JVU2016 from Houston, Texas
"Budd was excellent from start to finish. Gave my son some quick instructions and let him run with it while we sat and relaxed. It was a cloudy day so we were the only ones on the "island" and Budd sat with us and answered any questions we had about the island and places to go. Everything he talked to us about was just as fantastic as he said it would be. Would definitely recommend these guys again and especially Budd. Mahalo!" - mngelinas0214 from Bedford, New Hampshire
“...the Manta Ray Dive was INCREDIBLE… My Captain was Ryan - OUTSTANDING (ask for her by name)” - Steve9172 from Suwanee, Georgia
“I've dived all over the world and was very impressed with the professionalism of Big Island Divers. The crew made me feel our safety was a priority but made the whole experience fun. Our captain Leao was relaxed and very professional… Had a great time and hope to do the dive again with this company and these majestic creatures.” - Stella A from Vancouver, Canada
“Guys!!! This is a must do trip!!! We had the most amazing time ever… Justin was our captain, he was so accommodating and knowledgeable he is also a well rounded diver. He was a great conversationalist and experienced captain… I can’t recommend them enough. Thanks for making our trip!!” - Bmmberm from Mililani, Hawaii
“Would highly recommend using Big Island Divers for any scuba adventures… Nick did a great job during day scuba, finding all of the small things I wouldn’t have seen. These dive experiences were worth the trip.” - Climber04125617278 from Hoboken, New Jersey
"We spent four great days swimming with dolphins, turtles, octopus, and manta ray. We saw countless whales and are so happy we chose Big Island Divers. Thanks Chuck... Hope to see you all again soon." - 1chadneuf from Durango, Colorado
“We had a great two tank dive with BID last week! Our captain Rob was not only a great captain but very knowledgeable about Hawaii and even served hot chocolate on the way back to the marina… The staff from beginning to end was very professional and organized. I would highly recommend Big Island Divers and the night dive to anyone and everyone.” - bridgetsheahan from Oconomowoc, Wisconsin
Welcome to the team, Tanner!
“Everything was perfect from exploring the manta rays to the food and drink service on the boat. Chase even went the extra mile to make sure my brother was okay several times in the water because he was fearful of the manta ray at first. HIGHLY recommended trip for families. One of the coolest things you will ever see!!” - Madison M
“I booked my Referral OW certification dives with BID on a last-minute decision and I’m so glad I did. Sarah B. was so patient and in control of the dive, and even when I had trouble with certain skills she was able to explain the process behind everything until I got it down. Her attention to detail and one-on-one instruction cut through any nerves I had and allowed me the time to move at my own pace.” - Cruiser19874232829 from Denver, Colorado
“This is the dive shop to go with for great service and knowledgeable staff… a special shout out goes to Becca for her patience and time she spent with me. She also was very knowledge of the reefs we dove and was able to point out numerous things I would have missed if it wasn’t for her. Will be making some more dives with them before leaving Hawaii.” - ByronB690 from Riverside, California
“Was such an epic way to end our trip. Lukas was on both of our trips and we recommend him as your guide, he was so friendly and attentive. We still have 4 more days in HI and we are already excited to come back again to dive next visit! Five stars…” - Kyle L
“We had a great experience with Alex (M) from Big Island Divers. We went for a two tank twilight & manta ray dive and they were amazing!! … Alex gives you a lot of space to explore the reef by yourself but we always felt safe… I definitely would recommend to book it with big island divers!” - Clairel142 from Amsterdam, The Netherlands
“These Guys and Gals are so awesome. The people in the store were Friendly and so knowledgeable… Our dive master was Alex (L), guy, was awesome so helpful and patient. Looking forward to going again sometime” Randy H from Ardmore, United States
“We had a great two tank dive with BID last week! Our dive master Aimee was excellent all the way around... the Manta Ray night dive was out of this world! The staff from beginning to end was very professional and organized. I would highly recommend Big Island Divers and the night dive to anyone and everyone.” - bridgetsheahan from Oconomowoc, Wisconsin
“Our scuba instructor Mike showed us the amazing world of scuba diving and showed us dolphins for our first time. If you want a once in a lifetime experience choose the amazing people of Big Island Divers” - GoPlaces51209694734 from Kailua-Kona, HI
“Corrine. Best. Dive. Master. Ever. Corrine is super knowledgeable, patient, and kind. She has the entire "Aloha I Ke Kai" vibe happening. All the Dive Masters at Big Island Divers are excellent, but Corrine managed to make our experience great with dive locations and pointing out the finer details of reef life... Go with Big Island Divers. You will not regret it.” - Gerard G from Santa Ana, California
“My husband and I did this trip about two weeks ago… Tara was our very capable dive master… Remember to bring some tip money - these professionals work hard to ensure that you have a wonderful - INCREDIBLE - experience!” - marthajean from Lyle, Washington
“The dive shop is clearly well run. The staff is helpful and seeks to find the best options for you given your desires and skill level… Our dive master, Katrina, was enthusiastic as she guided us to a wide variety of sea life.” - OnAir67611923489 from El Dorado Hills, California
“Our guide, Brian, was amazing and we got 20 minutes with the Mantas with no other divers around the "campfire". The Mantas glided over and around us. So close that one actually hit my head!... Definitely recommend this dive for anyone who is fortunate to be on the Big Island” - Dreamer801256
“From the start you could tell Colt was super passionate not only about what he did but about the Manta Ray population... Based on our experience I would definitely recommend BID as both the boat crew and the staff at the store went out of their way to accommodate us and our needs… I will definitely use BID again next year when we go back to Kona with my family.” - Gsxrgrizz69
“Josh, you did such a great job instructing us and guiding us through the pelagic night dive.
Can’t thank you enough guys for being so good at what you are doing! I will never forget you!” - Starelenas
“We had an awesome trip with Alexis... Our crew was truly second to none and worked extremely hard to make our outing educational, enjoyable, safe and fruitful.” - Phil J from Norman, Oklahoma
“They exceeded our expectations. Jade offered to Record on our GoPro for us while we watched the manta rays, and was very considerate when I got seasick. Amazing experience, we would definitely recommend it to everyone!” - phongsavanhc21 from Portland, Oregon
"This was a great experience for all the family. Amanda was awesome, as was the rest of the crew. We saw cool Manta Rays and a ton of fish." - pdog72
“I did almost everything that Big Island Divers had to offer. Everything from scuba diving to night time snorkel with Manta Ray's. I had an amazing tour guide by the name of Chelsea twice and she made the trip awesome with her knowledge of the places and over all happy attitude.” - GoPlaces51209694734 from Kailua-Kona, HI
“My husband dove with Big Island Divers two times while we were there and had a wonderful time!... The Captain and the snorkel leader Zack were SO kind and compassionate towards me. I felt very well cared for!” - Dana M from Klamath Falls, Oregon
Welcome to the team, Louise!
“I booked an Advanced Open Water certification class for my wife and I. Franky was really helpful in getting it all setup with the Manta Rays night dive as one of the adventure dives… The folks at Big Island Divers are top notch and we highly recommend the company. We'll be back!” - MarkN1870
Thanks for keeping our tanks full and our regulators flowing, Aaron!
Thanks for keeping the boats, trucks, trailers, jet skis, etc in great working order, Bryan!
“Big Island Divers took excellent care of me from the phone call to Nikki to arrange the best options for my needs through all seven dives including the Manta Ray and Pelagic Dives… big Mahalo… recommend them to all levels of diving experience.” - Theo H from Belmont, California
“We had an absolutely wonderful time on the nighttime manta ray snorkeling trip! It was a beautiful boat ride and we saw the amazing rays for a good 45 minutes! Our guide and Captain Dane were absolutely delightful. They were kind, funny, and highly knowledgeable. The rays were absolutely incredible. It was truly the highlight of our honeymoon! We can not recommend this trip highly enough!” - carlymariae from Saint Paul, Minnesota
Thanks for making us look good, Will!
"Big Island Divers is by far the best on the Island. Most professional and every staff member from Captain of the boat to dive masters and instructors are tops!! Dive Master Sarah R. from Maine is the best I have had in over 50+ total dives in multiple areas and conditions. Contagious excitement about diving and outstanding knowledge of dive sites and especially all of the marine life." - DAS2013 from Modesto, California
"The tour was great but it was the BID team that made the experience. Super professional, knowledgeable and friendly... These guys are the best! Thanks again Paul! Your team is truly great!" - Ben S from San Francisco, California
"I have been scuba diving with this company for decades and they really do a great job... Craig leads marine maintenance so boats run well and safely." - ronwolfe from Waikoloa, Hawaii
Thanks for keeping us in the water, John!
RichGiff on TripAdvisor
Susan R on TripAdvisor
Dreamer6739 on TripAdvisor
ulintza on TripAdvisor
bridgetsheahan on TripAdvisor
Compass0726 on TripAdvisor
tomlecube on TripAdvisor