All Trips Include

Professional snorkel & dive guides, dive lights (for night dives only), snacks, drinks, dry towels, tanks, soft weights, and the best customer service in Hawaii!

Please remember to bring dry clothes and a jacket or sweatshirt for night charters, as the ride home can be chilly.

Cancellation Policy

All reservations cancelled with at least 48 hours notice will not be charged.

Reservations cancelled with less than 48 hours notice will be charged the full cost of the charter, unless Big Island Divers is able to fill the seat(s) on the boat.

Lastly, all Charters require a minimum of 3 participants to go. While charters are rarely cancelled due to a lack of participants, Big Island Divers will make every effort to reschedule customers to another day or with another company.

Fitness Medical Considerations

SCUBA Diving and snorkeling are physical activities that require you to be able to swim and be in good physical health.

If you consider yourself overweight, or have any medical conditions, please consult with your doctor and complete the PADI Medical Waiver. Your doctor can advise you on the safety of these activities given your health.

If you are not an avid snorkeler, we suggest you first work on those skills before snorkeling at night on our manta charter, or on our more advanced morning dolphin charter. You will be in the ocean, and divers will be in water up to 40ft of depth. Our dolphin charter is in the open ocean and requires swimming skills.

If you are incapable of completing the charter, or we determine that in your and our best interest you do not go or allowed on the charter, we have the right to refuse services and still make applicable charges for the booking, at our discretion.

English Language

We require that all participants be able to understand and communicate in English for the safety of our other guests and crew. Please be advised that should we feel that we are unable to effectively communicate with a guest, we may not permit the guest to continue on the charter.

About Marine Life & The No Manta Guarantee

Manta rays, dolphins, whales, and other marine life are wild creatures and their presence is affected by surf conditions, seasonal changes and the quantity of food in the water. They are wild animals and we cannot guarantee their presence.

Manta Rays (and all other marine life) are wild animals, and no guarantees can be made for their presence. If no Mantas are seen on a Manta Ray charter, Big Island Divers will offer EITHER a 50% discount to guests for a guaranteed seat on another manta charter, OR a 100% discount on standby availability seats for another one-tank manta charter. Standby availability is not guaranteed and is determined by management the day of the charter.

SCUBA Refreshers

Divers that have not dove within the last 2 years are strongly encouraged to take a refresher course, however we do not require a refresher to dive with us. Regardless of dive history or experience, we have a 10 minute time limit on your first decent – if you are unable to comfortably descend, we’ll ask you to sit the dive out and consider a refresher. Pricing for refresher courses is the same as adding a private divemaster to your charter – $200 plus the cost of your dives.

All Other Policies

Our charters can be enjoyed by anyone age 10 and up who feels comfortable with mask, snorkel and the following guidelines (any exceptions require management approval).

Snorkeling and ride along participants that are under 18 years of age must be under the direct supervision of their parent or guardian on all charters, at all times.

Any scuba participant under 18 years of age, must be accompanied while on the vessel by their parent or guardian OR a minimum of 2 BID employees.

Our “minor divers” policy is that any diver 10-11 years old must be accompanied by a parent or guardian and have a private divemaster on the charter ($200 per charter). Any Jr. Open Water Divers 10-14 years of age must be accompanied on the charter by their parent or guardian at all times and require a private divemaster or instructor ($100 per charter) at a ratio of no more than 2 divers to 1 divemaster. Any minor under the age of 18 must be accompanied by a parent or guardian at all times.

For private charters, we can accommodate guests under the age of 10. Please contact us for more information.

Open Water Divers 15-17 years of age require accompaniment by a parent and guardian, or private divemaster or instructor at a ratio of no more than 2 to 1 for the duration of the charter. If they are accompanied by a parent or guardian they may join the regular dive group. If the minor has to leave the regular dive group for any reason, they must be accompanied by their parent or guardian at all times.