SCUBA SERVICE CENTER

Big Island Divers has a full time gear repair technician on staff. We are an Authorized service center for Apeks, Aqualung, Atomic, Cressi, Genesis, Hollis, Oceanic, Sherwood, and Zeagle as well as being able to service most other brands of SCUBA equipment.

Big Island Divers prides ourselves on offering top quality servicing on the life support equipment you trust to take you underwater. If you’re in search of Kona scuba dive gear repair, Big Island Divers is your one stop shop. We make it easy and stress free to keep your new gear maintained and get old equipment back in working condition. If you’re visiting Kona and find your gear is not working as expected, bring it by. We offer free testing of all scuba equipment and quick turnaround times. Often a quick adjustment or an easy battery change can turn a non-functioning equipment into a useful piece of dive gear.

Our repair technicians are experts, trained and certified in tools and techniques of SCUBA gear repair. Big Island Divers has invested in the proper equipment necessary to pressure test your dive computers and watches. This means you can be certain your fresh battery change won’t lead to a flooded computer. We thoroughly test and inspect each piece of equipment after repair to ensure its proper functioning to the manufacturer’s specification.

Our dive shop is committed to excellence and we do our best to carry all parts on hand so we can provide quick turnaround times for repairs and get you back in the water. SCUBA repairs can be a pain so we’ve made it easy and provide communication and transparency through the whole process. From returning old used parts to you so you know it was fully serviced to providing you with an electronic history of work done and pictures of your gears service we aim to keep you informed through every step of the process. Just drop your gear off at Big Island Divers and we’ll give you a call when it’s done. In some cases we may even be able to perform the repair on the spot.

Our technicians have seen everything from faulty repairs of regulators, parts completely corroded together from years of not being serviced, stripped screws and even filth and bugs in regulators! We are happy to polish up your gear and get it working like new again. If you’re looking for SCUBA repair near me then you won’t be disappointed with Big Island Divers.

Many dive shops offer some level of servicing but don’t often do everything well. At Big Island Divers our technicians have a combined of over 30 years of experience in the dive industry. Our technicians are also serious divers meaning they know how important it is to be able to trust your gear deep underwater. When it comes to repairs, getting it right the first time is our priority. If you bring a piece of equipment back within a month for the same issue the second repair is on us!

Our technicians work full time as technicians. This means we get your gear repaired as soon as we are able to. Kona SCUBA equipment repair requires your repair center has the parts, tools, and know how to get the job done right and in a timely manner. If we are not able to get your service done in the time you require we will let you know, but often our turn-around times are much faster than industry standard.

Bring your dive gear by and you will see why locals recommend us for your Kona SCUBA dive gear repair. Kona dive shops are not all created equal and we’d love to prove to you why locals always come back when they need their SCUBA gear serviced.

BCD’s can be tough to repair sometimes. Usually we won’t repair the bladder but are fully versed in all inflators, inflator / 2nd stage combos like Air 2’s & SS1’s and dump valve repairs. We do our best to keep major brands’ parts in stock and are one of the few shops to carry many major parts.

A regulator is one of your most important pieces of life support equipment. Without it SCUBA diving is not possible. Sometimes the intermediate pressure in a regulator’s first stage will drift out of specification. This means it will provide too much pressure causing the second stage to freeflow. By bringing your regulator set in for a free bench test we can examine the root of the problem quickly and easily for you.

Big Island Divers maintains our fleet of rental regulators proactively to ensure their proper function before problems arise. We also provide servicing for other dive shops rental equipment, If other dive shops trust their life support equipment to us you know you can too. You can be sure that we take as much care with your personal gear as we do with our own equipment, keeping extensive records of all work done and providing you with a copy. This means you have peace of mind and can spend more time diving and less time in the dive shop.

If you own a piece of dive equipment not listed above give us a call. We are often able to service brands that we do not carry their equipment in our store or we can help find someone who can. If you’re not sure if your gear needs servicing come by the shop and take advantage of our free gear testing service. We’ll give your gear a thorough inspection to check it within manufacturer’s specification and let you know our honest opinion of its safety. Often when it comes to SCUBA repair it’s a quick and simple fix to get things in working order.

Be sure to check your gear before the day you need to use it, especially if it’s been a while between trips. If it has been a while since your last trip call us and you can send your regulator ahead of time and we will get it serviced before you arrive on island ensuring you have your own gear to dive with when you arrive. To test your equipment you will need access to a pressurized scuba tank. If you do find an issue, or you just want to be safe, bring it by our shop and we’ll be happy to provide dive gear repair services to the Big Island Diving community.

FAQ’s:

How often should SCUBA gear be serviced?

Regulators and BCD’s require an annual inspection and a full service every two years or 100 dives. SCUBA Cylinders require a Visual Inspection (VIP) every year and a Hydro test every 5 years

How do I know if my SCUBA gear needs to be serviced?

Bring it into our shop for a free bench test where we will inspect your gear to make sure it is safe and up to manufacturer specifications. Also you can fill out the contact form on this web page to reach one of our service technicians directly.

Why should I get my gear serviced or inspected?

It is important to have your gear inspected and regularly serviced for a few reasons. This is life support equipment, without it we would not survive underwater. It is important to have peace of mind down deep that everything is in proper working order and safe to use. Additionally, by having your gear serviced at regular intervals it can prevent much larger issues from occurring that require replacing expensive parts if too much corrosion has begun causing damage to the metal.

What if my gear is too damaged or too old to be serviced?

Here at Big Island Divers we offer a trade in trade up program! You can use old diving equipment, no matter how old, broken or used, to trade in for up to 20% off of a brand new set! Stop by our shop and ask us how to take advantage of this offer.

How Do I know if my SCUBA cylinder is safe to use?

Every SCUBA tank should have a Visual Inspection (VIP) sticker on it that notes the month and year it was last visually inspected. On the first of the month noted on your VIP it will need to be visually inspected again for dive shops to continue filling it.

On the shoulder of the tank, towards the top part where the valve is, on the curve there will be some stamped markings. One of those markings will have a month and year on it with the hydro centers identifying mark in between the month and date. 5 years after that date your tank will need to be hydro tested again for dive shops to safely continue filling it.

Can I service my own SCUBA equipment?

You should not service your own SCUBA equipment. Our technicians are trained by the manufacturers and go through a rigorous recertification process every two years to ensure they are knowledgeable and qualified to work on your equipment. We also carry manufactured parts to ensure that all equipment is safe and functioning properly.

How much does it cost to service a SCUBA tank?

For a Visual Inspection (VIP) on a SCUBA tank we charge $15.95. Some older tanks require what is called a Eddy current test. For a VIP with an Eddy current test we charge $20.95

Hydro tests cost $49.95 and if the tank also requires a Eddy current test it is $60.95

How do I maintain my SCUBA gear?

You want to make sure to follow the manufacturer’s guidelines of maintenance outlined in your user manual. Generally speaking you should make sure to rinse your equipment thoroughly in fresh water after every dive. Also it is important to make sure the dust cap of your regulator’s first stage is in place when not on a tank to ensure no water gets inside of the first stage leading to corrosion and long term damage.

What is the lifespan of a SCUBA tank?

SCUBA Cylinders don’t have a predetermined lifespan and as long as they are cared for, rinsed regularly and not banged around too much they can serve you faithfully for decades.

Is it okay to store SCUBA tanks fully pressurized?

Absolutely, in fact it is best to store SCUBA tanks with at least some pressure inside of them. This ensures that no outside air with humidity, dust or dirt gets inside of the cylinder. Make sure not to store tanks for long periods of time in hot places like a car or a poorly ventilated / insulated shed.

How much does gear servicing cost?

This will vary from brand to brand / model to model. We charge labor rates of $49.95 for first stages and $39.95 for second stages. Parts differ in price depending on the manufacturer.

Our general BCD labor rate is $39.95 and Aqualung I3 labor rates are $49.95

Our battery change with a pressure test is $39.95 and a transmitter battery change is $29.95. These two can be done at the same time and bundled together for a reduced cost of $59.95. The benefit of having us change your battery and perform a pressure test is that if there are any issues with the computer after the battery change it is covered under warranty.

Our labor rate for smaller fixes like low pressure inflator (LPI) hose repairs and submersible pressure gauge (SPG) repairs are $19.95

What is the turnaround time for equipment servicing?

We aim to beat the industry standards of turnaround times. Generally we aim to have all battery changes done either on the spot while you wait or no more than 2 days. With regulator and BCD services we aim to have your gear back to you in no more than 4 – 5 days.

If you’re in a hurry to get your gear back ASAP you can skip the line with a rush service fee. To jump to the front of our service que it is $99.95 for larger repairs like full regulator services and $39.95 for smaller services like battery changes and inflator services. If you need it by the end of the day tomorrow and there is a queue of gear to be serviced we want to get you diving as quickly as we can, ensuring the highest quality work.

The motto of our repair team is to under promise and over deliver. We love to give good news to customers whenever we get the chance.