Privacy Policy

How We Protect Your Information

bigislanddivers.com Privacy Policy
Google AdSense
Fair Information Practices
Fair information
Practices
COPPA
CalOPPA
Our Contact Information
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.


How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      To improve our website in order to better serve you.
      To allow us to better service you in responding to your customer service requests.
      To administer a contest, promotion, survey or other site feature.
      To quickly process your transactions.
      To ask for ratings and reviews of services or products
      To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
      Help remember and process the items in the shopping cart.
      Understand and save user's preferences for future visits.
      Keep track of advertisements.
      Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
      Remarketing with Google AdSense
      Google Display Network Impression Reporting
      Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
      On our Privacy Policy Page
Can change your personal information:
      By calling us

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
      Within 7 business days
We will notify the users via in-site notification
      Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      Send information, respond to inquiries, and/or other requests or questions
      Process orders and to send information and updates pertaining to orders.
      Send you additional information related to your product and/or service
      Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
      Not use false or misleading subjects or email addresses.
      Identify the message as an advertisement in some reasonable way.
      Include the physical address of our business or site headquarters.
      Monitor third-party email marketing services for compliance, if one is used.
      Honor opt-out/unsubscribe requests quickly.
      Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
      Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.


Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

bigislanddivers.com
74-5467 Kaiwi Street
Kailua-Kona, Hawaii 96740
United States of America
808-329-6068

Last Edited on 2017-11-23

2024's #1 Dive Operator in Hawaii

with a 5 star reputation

Manta Ray Night Dive

What a truly amazing experience!! Nearly an hour of down time with dozens of large mantas putting on an incredible show. Jenna, and Captain Kevin made it a pleasant and safe trip. This is a must do while staying on the Big Island.

RichGiff on TripAdvisor

Big Island Divers
5
2019-05-07T11:32:39-10:00

RichGiff on TripAdvisor

What a truly amazing experience!! Nearly an hour of down time with dozens of large mantas putting on an incredible show. Jenna, and Captain Kevin made it a pleasant and safe trip. This is a must do while staying on the Big Island.

One of the Top 10 Dives in the World!

Believe It, it really is one of the most phenomenal dives we have ever done! Laying on our stomachs on the ocean floor around the "campfire" was unforgettable as the beautifully graceful Manta Rays soared directly above our heads, over and over. They performed ballet moves with each other, sometimes as many as 4 at a time feeding on the plankton.

Susan R on TripAdvisor

Big Island Divers
5
2019-05-07T11:33:00-10:00

Susan R on TripAdvisor

Believe It, it really is one of the most phenomenal dives we have ever done! Laying on our stomachs on the ocean floor around the "campfire" was unforgettable as the beautifully graceful Manta Rays soared directly above our heads, over and over. They performed ballet moves with each other, sometimes as many as 4 at a time feeding on the plankton.

Excellent

We have been diving the BID on multiple dives over multiple trips and we keep coming back to them because of the high quality service that they provide. Definitely a step above the usual dive shops.

Dreamer6739 on TripAdvisor

Big Island Divers
5
2019-05-07T11:37:50-10:00

Dreamer6739 on TripAdvisor

We have been diving the BID on multiple dives over multiple trips and we keep coming back to them because of the high quality service that they provide. Definitely a step above the usual dive shops.

Manta Night Dive Lives Up to the Hype

I recently went on the sunset reef dive & manta ray night dive. I was a little hesitant about my expectations because I heard so many great things and didn't want to be disappointed. Cannot say enough great things about the company, captain and DM - highly recommend and will dive with them again.

ulintza on TripAdvisor

Big Island Divers
5
2019-05-07T11:38:42-10:00

ulintza on TripAdvisor

I recently went on the sunset reef dive & manta ray night dive. I was a little hesitant about my expectations because I heard so many great things and didn't want to be disappointed. Cannot say enough great things about the company, captain and DM - highly recommend and will dive with them again.

Excellent Staff

We had a great two tank dive with BID last week! Our dive master Amy was excellent all the way around and our captain Rob was not only a great captain but very knowledgeable about Hawaii and even served hot chocolate on the way back to the Marina.

bridgetsheahan on TripAdvisor

Big Island Divers
5
2019-05-07T11:39:31-10:00

bridgetsheahan on TripAdvisor

We had a great two tank dive with BID last week! Our dive master Amy was excellent all the way around and our captain Rob was not only a great captain but very knowledgeable about Hawaii and even served hot chocolate on the way back to the Marina.

Incredible

It was so amazing that it made me feel like a kid again - this is coming from someone who has traveled a lot. I talked to other divers who described the Black Water Dive, and I wish I would have done that one instead of the twilight dive.

Steve9172

Big Island Divers
5
2019-05-07T11:40:19-10:00

Steve9172

It was so amazing that it made me feel like a kid again - this is coming from someone who has traveled a lot. I talked to other divers who described the Black Water Dive, and I wish I would have done that one instead of the twilight dive.

Great Dive Experience

Great dive experience underwater and while on the boat. Experienced staff gave all of the direction and assistance needed but did not "over-guide" the trip as is often the case.

Compass0726 on TripAdvisor

Big Island Divers
5
2019-05-07T11:40:52-10:00

Compass0726 on TripAdvisor

Great dive experience underwater and while on the boat. Experienced staff gave all of the direction and assistance needed but did not "over-guide" the trip as is often the case.

An Amazing Souvenir

I booked the night Manta Ray snorkeling tour. It was simply awesome. In addition of the amazing experience to observe the Manta rays in their natural environment, the crew was just perfect, always helpful and offers us a warm hospitality. I definitely recommend this tour.

tomlecube on TripAdvisor

Big Island Divers
5
2019-05-07T11:41:47-10:00

tomlecube on TripAdvisor

I booked the night Manta Ray snorkeling tour. It was simply awesome. In addition of the amazing experience to observe the Manta rays in their natural environment, the crew was just perfect, always helpful and offers us a warm hospitality. I definitely recommend this tour.

Two Tank Dive

This is the dive shop to go with for great service and knowledgeable staff. I went out for a refresher dive since it had been 9 years since my last dive. Becca was great and by the end of the second dive I felt comfortable being back in the water.

BryonB690

Big Island Divers
5
2019-05-07T11:42:13-10:00

BryonB690

This is the dive shop to go with for great service and knowledgeable staff. I went out for a refresher dive since it had been 9 years since my last dive. Becca was great and by the end of the second dive I felt comfortable being back in the water.
5
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Big Island Divers
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